Effective Date: January 19, 2026

At Nextric Digitals, we strive to deliver high-quality digital services and ensure customer satisfaction. This Refund Policy explains the conditions under which refunds may be issued and complies with standard consumer protection and payment processor requirements.

Eligibility for Refunds

Refunds may be considered under the following circumstances:

• The agreed service was not delivered as outlined in the original scope

• A verified technical or system error resulted in duplicate or incorrect billing

• The service was canceled before work commenced, subject to approval

• Failure to initiate the project within the agreed timeline due to our responsibility

All refund requests are reviewed individually.

Non-Refundable Services

Refunds will not be provided for:

• Services that have been completed or partially delivered

• Digital services, consultations, or deliverables once work has started

• Custom or tailored digital solutions

• Promotional, discounted, or special-offer services

• Delays or issues caused by incomplete client information or lack of communication

• Change of mind after project initiation

Refund Request Process

To request a refund, customers must contact Nextric Digitals and provide:

• Full name

• Invoice or order number

• Clear reason for the refund request

• Supporting documentation, if applicable

Refund requests must be submitted within 14 days of the original purchase date.

Refund Approval & Processing

• Refund approvals are determined on a case-by-case basis

• Approved refunds will be processed within 5–10 business days

• Refunds are issued to the original payment method

• Processing time may vary depending on the payment provider or bank

Cancellations

• Services canceled before project initiation may qualify for a partial or full refund

• Once work has begun, cancellation fees may apply

• No refunds are issued for completed milestones

Chargebacks & Disputes

Customers are encouraged to contact Nextric Digitals before initiating chargebacks. Unauthorized chargebacks may result in service suspension and permanent account restrictions.

Policy Updates

Nextric Digitals reserves the right to update or modify this Refund Policy at any time. Updates become effective immediately upon posting on this page.

Contact Information

For refund-related questions, please contact:

Business Name: Nextric Digitals
Email:contact@nextricdigitals.com